Even a company familiar with document management may not understand what the services include, how they function, and the best way they can be utilized to benefit their individual needs. As such, they can benefit greatly by requesting a demonstration of the document management services before making use of the system.
Obviously, your specific business needs will require more than a “one-size-fits-all” approach to document management. A business that handles confidential information, for example, may have greater security needs than a business that manages the wholesale of imported goods.
That being said, consider some of these specific questions when requesting a demo from a document management service provider.
Does your business save all documents as JPEGs of PDFs? What about TIFF images? Do you need the option to scan other documents into a system using another format? And do you need the ability to edit those images?
Digital document storage can include a host of specific document needs, so it’s important to know the kinds of documents that can be stored if they can be compatible with other document types, and how easy it will be to access and view those documents.
Data security should be a prime concern to any organization looking to make the best use of document management. Who gets to access the information, what information should require greater security levels and the types of security precautions that can be set all need to be considered for any document management demo.
Also, remember to ask how to add or delete users based on security clearance needs. It’s possible that new people will need access to the classified data, or that old users need to have their clearance removed should they leave the company or business. The ability to make those changes should not be difficult or time-consuming tasks.
In most cases, document management saves every document scanned into a system. Unless a user goes into the system and specifically deletes a document, that original version should remain in the system when an updated version of the document goes into the system.
Be sure to ask the demo provider about document stacking, which allows multiple versions of a document to exist in the management system. That will allow an organization to save and maintain all versions of a document, no matter the age and doc type.
Ready to learn more about document management? Contact eDocs USA today.
Want to see our software in action? Schedule an online demo today!
Let us tailor a service package that meets your needs. Tell us a little about your business, and we will get back to you with some suggestions.