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- 107 E Granite Street Butte, Montana, 59701
- Give us a Call 406-490-3732
Advanced Optical Character Recognition (OCR) software gives your business the ability to deliver spectacular customer service, gain a competitive advantage, and increase your bottom-line revenue.
OCR technology gives scanners and computers the ability to recognize printed characters. Seems simple enough. But it is the software that turns this ability into a powerful business tool.
Imagine retyping a 12-page document because it was sent to you as a PDF instead of a Word document. Or what if you need to find an important document that has been stored somewhere in the 50 file cabinets in the storage room. OCR software makes these tasks, and many more, a thing of the past.
With the correct OCR software and storage systems, if you can’t find a document – it does not exist.
OCR software is different from a simple scanner. A scanner creates a digital copy of a document, and that is all. OCR software captures the document, maps it, analyzes the dark and light pixels, and converts the information so it can be stored, retrieved, and used with various programs anytime.
The data is securely stored electronically, eliminating the need for rooms full of document-stuffed file cabinets.
And the other OCR software benefits are just as powerful for your business:
Searchability
One of OCR software’s most significant advantages is that digitized documents are entirely text searchable. You can search for documents in seconds instead of the days and hours it takes without OCR software.
You can find names, addresses, specific text, and more with a few keystrokes.
And if you digitize all your corporate content, you can also search enterprise-wide information, like faxes, emails, and messages.
Improved Customer Service
No one likes waiting, especially customers. Having instant access to customer information improves customer service and reduces employee stress. When customers call with questions, they usually want an immediate answer.
Do your employees struggle with this process, or can they quickly and efficiently help your customers?
Quick data accessibility can be the difference between a successful business and a struggling one. Customers appreciate immediate and accurate service, and without OCR software, that is often not possible.
Searchability
One of OCR software’s most significant advantages is that digitized documents are entirely text searchable. You can search for documents in seconds instead of the days and hours it takes without OCR software.
You can find names, addresses, specific text, and more with a few keystrokes.
And if you digitize all your corporate content, you can also search enterprise-wide information, like faxes, emails, and messages.
Improved Customer Service
No one likes waiting, especially customers. Having instant access to customer information improves customer service and reduces employee stress. When customers call with questions, they usually want an immediate answer.
Do your employees struggle with this process, or can they quickly and efficiently help your customers?
Quick data accessibility can be the difference between a successful business and a struggling one. Customers appreciate immediate and accurate service, and without OCR software, that is often not possible.
Contact e-Docs USA at 406-490-3732 or Schedule a Demo.
Want to see our software in action? Schedule an online demo today!
Let us tailor a service package that meets your needs. Tell us a little about your business, and we will get back to you with some suggestions.